Integrity We will always practice the highest ethical standards, honor our commitments, take personal responsibility for our actions and treat everyone fairly, with trust and respect.

Quality We will strive for continuous quality improvement in all that we do

Customer Satisfaction Satisfied customers are essential to our success. We will strive to exceed the expectations of our customers

People Working Together We recognize our strength and our competitive advantage is -- and always will be -- people. We will continually learn, and share ideas and knowledge.

Good Corporate Citizenship We will provide a safe workplace. We will promote the health and well-being of Spider people and their families